Contact ChiliHeat

ChiliHeat is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads everything that comes in to support@spicyqueen.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the Scoville Blend Calculator, Ferment Brine Ratio Calculator, Chili Substitution Calculator, Hot Sauce Heat-Scaling Calculator, Pepper Drying Weight Calculator, or How Many Peppers Calculator — and the values you entered); a tool you wish existed on the site; an error or unclear step in the blog, learn section, or the Chili Pepper Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. This site covers chili peppers and hot-sauce making as a food hobby: it isn’t affiliated with any pepper grower or hot sauce brand, and it doesn’t offer health, digestion, or medical guidance of any kind, so a question along those lines is better directed to a qualified professional than to this inbox.

Before writing in about a tool result, it’s worth double-checking the numbers you entered — a mismatched unit, a pepper selected from the wrong end of the list, or a mistyped weight is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.